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Systea Scientific Support & Service

Systea Scientific believes that in order to succeed, the customer must come first. Not only do we maintain exceptional standards for our analytical instrumentation for wastewater treatment and water analysis, soil testing, food and beverage testing and Deep Sea Probe analysis, we are committed to developing strong relationships with our customers. A major focus of our business is placed on providing excellent customer support and service. We believe this will ultimately separate Systea Scientific from the competition in the markets we serve.

Our technical support staff can assist you with questions about system operations, troubleshooting, methodology, and other products and services we offer. The technical support staff is available to assist you Monday through Friday from 7:00am to 5:00pm CST. Our technical support staff can be reached by phone, fax, or e-mail. If immediate assistance is needed, please do not hesitate to contact us.

Systea Scientific has developed an extensive network of distributors, manufacturer’s representatives, and factory-trained and certified service technicians who can provide scientific equipment repair; strategically located throughout North America to perform service at a local level. Service contracts are available for regular scheduled on-site repair and maintenance. Service contracts can also be customized to include training, emergency visits, and consumables. In order to insure minimal downtime, customers with instruments under warranty or service contract receive a free loaner, while their instrument is being repaired. Systea Scientific operates three repair centers, and has service technicians located throughout the United States. Systea Scientific also provides in-house repair, service, and support through its distributors in Canada, Mexico, and Puerto Rico.

Service Repair Centers

  • Chicago, IL (Central U.S.)
  • Tampa, FL (Eastern and Southern U.S.)
  • Portland, OR (Western U.S.)
  • Pittsburgh, PA (Eastern/Mid Atlantic U.S.)

Service Representative Locations

  • Chicago, IL
  • Tampa, FL
  • Wilmington, DE
  • Pittsburgh, PA
  • Columbus, OH
  • Portland, OR


Distributor Locations with Service Repair Centers and Field Service Technicians

  • Calgary, Canada
  • Mexico City, Mexico

Systea Scientific also stocks a full line of consumables and parts, for regular maintenance and emergency support. In-house, and customized customer training and recertification is available beyond our regular on-site training and installation. Systea Scientific also has a powerful applications laboratory that can evaluate and develop new customer methods and applications.

Our promise is to provide uncompromised product quality, performance, support and service.

For more information about Systea Scientific, Please contact us at info@easychem.com

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